TAIPEI (Taiwan News) — Taiwan’s culture ministry said it is working with police to investigate over 1,300 reports of abnormal ticket purchases for an upcoming concert by mandopop star Jay Chou (周杰倫).

The ministry said on Friday (Oct. 25) it has asked police to investigate reports of AI being used by scalpers to buy tickets for the concert, per CNA. It said that more than 890,000 requests were made by users to buy tickets after they went on sale, and that thousands of those were made by scalpers, according to a press release.

Ticket scalping is extremely difficult to identify if only social media accounts of scalpers are reported, the ministry said. It asked the public to provide as much information as possible when alerting police to abnormalities.

The ministry said it has worked with the company that sells the tickets, police, and other government agencies to track abnormal ticket purchases. It said that an amendment to the cultural development law in 2023 has allowed it to increase cooperation with police and local government regarding ticket sales.

The ministry said it has invited the ticket seller to discuss the issue of ticket scalping many times. It said that it will continue to strengthen prevention methods, which will include designing admission regulations for concerts that require ticket holders to use their real name when making a purchase and entering a venue.

Police arrested suspects accused of scalping tickets for the Chou concert on Thursday (Oct. 24). After tickets to the show went on sale for between NT$1,880 (US$58.6) to NT$6,880 on Wednesday, tickets were reportedly being offered for resale prices of up to NT$300,000.