TAIPEI (Taiwan News) — On the outskirts of Taoyuan, Luzhu Long-Term Care Center is piloting AI-driven solutions that could reshape senior care across Taiwan.

Just minutes from Shanbi MRT Station, the center is running pilot programs using AI and IoT systems to boost efficiency and improve care, per CNA. Once part of the Min-Sheng Hospital network, Shiangbao Longterm Care Group took ownership in 2018.

Shiangbao CEO Wang Chin-wei (王妗濰) says affordability is the first barrier to adopting smart care tools. Luzhu, a public-private facility with capped fees, prioritizes tech that eases staff workload. “Caregivers are exhausted already – they should not also struggle with documentation,” Wang said.

Different tools meet different needs: Wearables help Alzheimer’s patients, fall sensors protect those with limited mobility, and smart mattresses monitor bedridden residents. However, costs remain high, limiting adoption.

One promising tool is the voice-to-text app that supports multiple languages and helps caregivers record shift notes hands-free. It’s beneficial for foreign workers, allowing them to speak in their native tongue and have it translated into Mandarin.

Other tools on trial include smart bed tags and FaceHeart, a contactless vital signs app. The tags display daily care info and alerts near each bed, improving team handovers. FaceHeart uses a phone camera to detect heart and respiratory rates without touching the patient – ideal for agitated or cognitively impaired residents.

Wang said tech also improves communication with families. Abnormal readings can be shared quickly and digital records replace hard-to-read paper logs. “Families need transparency,” she said. “Digital tools make it easier to share the right information.”

However, the transition isn’t cheap. Wang urged the government to increase subsidies and streamline regulations so that tech-generated records are recognized and hospital data systems can sync. “We know demand is rising. However, funding and policy support are key,” she said.