TAIPEI (Taiwan News) — Taipei Fubon Bank announced on Wednesday that it received four honors at the 2025 Taiwan Corporate Sustainability Awards, highlighting its efforts in innovative financial services and corporate social responsibility.

The bank won the Social Inclusion Leadership Award, Age-Friendly Leadership Award, Information Security Leadership Award, and Corporate Sustainability Reporting Awards—Gold Award in the finance and insurance industry group. The recognition reflects the bank’s commitment to sustainability and its role in promoting a more inclusive financial industry, per a press release.

Taipei Fubon Bank stated that diversity and inclusion are essential to fostering social harmony and ensuring fair treatment for all customers. As part of these efforts, the bank partnered with the nonprofit One-Forty to introduce anti-fraud guidelines and provide customized banking services for migrant workers. The initiative includes fraud-prevention guides in Indonesian, Vietnamese, Thai, and Filipino. 

The bank also developed an Indonesian–Mandarin board game to promote cross-cultural communication and produced five Indonesian-language financial literacy videos that have reached more than 200,000 migrant workers. The programs aim to protect migrant rights while making financial services a bridge between cultures.

To address Taiwan’s rapidly aging population, Taipei Fubon Bank collaborated with the Hongdao Senior Citizen's Welfare Foundation and medical institutions to design the “Abundant Life” board game. The game combines financial education, fraud-prevention training, and dementia-awareness tools.

More than 100 board game events were held in 2024 to help seniors improve financial literacy and recognize fraud risks. The bank also trains employees to better serve elderly customers, especially those with dementia, as part of its effort to build an age-friendly financial environment.

The game incorporates concepts such as trusts and insurance and includes cognitive assessment elements to help identify early signs of dementia. Taipei Fubon Bank stated these tools make financial education more relevant for seniors and support their long-term financial security. 

With digital banking on the rise, the bank noted that information security has become a cornerstone of its operations. It follows the US NIST cybersecurity framework and has built multilayered defense and response systems to detect threats and recover from attacks. The bank said it also developed its own cybersecurity analysis system, which has received an innovation patent.

Taipei Fubon Bank has earned multiple international cybersecurity certifications and conducts supply chain cybersecurity audits, which the bank said strengthen awareness among employees and customers while safeguarding assets and data.

The bank’s annual sustainability report focuses on decarbonization, digitalization, empowerment, and connection. It outlines the bank’s progress in corporate governance, sustainable finance, customer service, low-carbon operations, workplace practices, and community involvement.

Taipei Fubon Bank Sustainability Report received the TCSA Gold Award for the second straight year, underscoring its transparency and alignment with international standards, according to the bank.

Looking ahead, Taipei Fubon Bank stated that it plans to strengthen sustainable governance, deepen diversity and inclusion, promote green finance, expand financial education and fraud-prevention awareness, and encourage intergenerational and cross-cultural exchange. The bank added that it will continue collaborating with partners across sectors to build a safer and more sustainable future.